Everything we make is sold by the case, with a one-case minimum and per-unit pricing that gets better as you order more. Once you see why, sizing an order is straightforward.
A case is just the standard pack quantity for a given item. Glasses commonly come 24, 36, 48, or 72 to a case depending on the style and size, while flasks, tumblers, and bar tools usually pack around 20 to 25 per case. So when you order, you order in whole cases of an item rather than picking an arbitrary loose count. The custom glassware pages list the case size for each style.
Custom work has setup behind every run: we prep your artwork, dial in the laser or the screen, run a proof, and decorate. That groundwork is the same whether we mark twelve glasses or two hundred. A one-case minimum is the point where the per-unit cost of that setup becomes reasonable. Below it, the math stops making sense for either of us. The upside is that one case is a genuinely low floor. You do not have to commit to pallets to get your logo on the glass, and there are no plate or setup fees on top of it.
The price you care about is per unit, and it drops as the quantity climbs. The fixed work of setting up a run gets spread across more pieces, and the materials cost less in larger lots, so each glass costs less the more you buy. Order one case and you pay the one-case rate; order several and the per-unit price steps down at each break.
That is worth planning around. If you know you will need 200 pint glasses over the next few months, ordering them in one run almost always beats four small top-ups at the higher single-case rate, and you skip repeating the lead time each time. Our bulk glassware page goes deeper on the breaks.
An order does not have to be one item. You can put several products on the same order — say two cases of rocks glasses, a case of Glencairns, and a case of engraved flasks for the gift shop. As long as each line is at least one case, they ride together on a single order and a single shipment.
One detail to know: a volume break is generally figured per item, since each product is its own decoration run. Three different glasses at one case each are still three separate setups, not one big quantity. But mixing items on one order keeps your shipping and paperwork simple, and it is the easy way to outfit a back bar and a retail shelf in a single go.
Can I order half a case? No, one case is the minimum per item. If a case is more than you need, the extras make good backups for breakage.
Do different items share a volume break? Generally no. Each item is priced on its own quantity, so more of one glass lowers that glass's per-unit price.
Are there setup or plate fees? No. You pay for the glasses and the decoration, and we send a free proof before production.
Pricing is quote-based because it depends on the items, the quantities, and the decoration. Tell us what you are weighing and we will send per-case and per-unit pricing so you can see exactly where the breaks land. Start a quote and we will price it for you.
Send us the pieces and quantities you need and we’ll come back with per-case and per-unit pricing.